Articulate.press
Articulate.press contains emerging projects, focused on telling stories in different ways with different tools. Alphabet is a series of printed artist books that explore formats. Frequency looks at the use of AI and data to find and illustrate narratives.
Dow Jones
SVP, Product & Customer Experience | Mar 2021 – Sep 2024
Led a global Product & Customer Experience practice, uniting UX, design, and research teams to create cohesive, inclusive, and research-informed experiences across diverse brands and audiences. Oversaw data-intensive B2B experiences (Factiva, Risk & Compliance) alongside consumer-focused engagement products (The Wall Street Journal, Barron’s, MarketWatch), advocating for accessibility, collaborative methods, and the thoughtful integration of AI tools.
- Reorganized B2B and consumer UX, design, and research teams into a single global organization, clarifying ownership, process, and outcomes.
- Established a holistic UX system connecting research, design, and design systems to preserve brand identity and improve team workflows.
- Embedded accessibility into product development, creating a dedicated team and measurable processes.
- Introduced AI-informed methods, workshops, and rapid testing to explore research-informed product possibilities.
The New York Public Library
Director of UX, Design & Accessibility | 2017 – 2021
Oversaw digital experience strategy in support of the Library’s mission, making resources and services accessible across internal and third-party platforms. Championed a patron-driven, accessibility-first culture that guided design, development, and collaboration across teams.
- Developed a holistic UX framework for digital initiatives, ensuring inclusive experiences while enabling cross-team collaboration.
- Directed replatforming of the main website and launch of the mobile app, enabling librarians and curators to contribute via self-service workflows.
- Built and managed the accessibility-first Design System, embedding inclusive practices and regulatory compliance.
- Structured cross-departmental Portfolio Groups to align projects, budgets, and resources, maximizing impact.
Gannett
VP, UX | 2016 – 2017
Guided network-wide UX design for USA Today and 108 local newspapers, balancing individual brand needs within a larger network. Focused on collaborative research, design systems, and user-centered frameworks to unify experiences while respecting local audience priorities.
- Unified UX across multiple sites and led design system implementation.
- Reduced app deployment timelines from 9 months to 3 months through process improvements and shared practices.
TIME
Director of Product, TIME, Life & Money Digital | 2014 – 2015
Directed digital product strategy for TIME, Life, and Money, emphasizing user-centered design and accessibility. Collaborated with teams to align content, platform, and interactive experiences.
- Led launches of TIME.com, Money.com, and premium features, integrating user insights into design and functionality.
The Wall Street Journal Digital Network
Director of User Experience Architecture | 2009 – 2014
Built a unified UX studio and methodology to support consumer and B2B products.
- Managed special projects including WSJ iPad apps, CFO Edition, and DJ RealTime.
- Led UX Architects and Project Managers across multiple products and platforms.
The Wall Street Journal
Manager of Interaction Design | 2003 – 2009
Implemented tools and processes to support optimized workflows.
- Developed online documentation and asset management tools, increasing productivity and knowledge-sharing.
Spring Studio
Instructor | 2016–2018, Spring 2026
Josef Albers’ Interaction of Color, emphasizing hands-on exploration and collaborative learning.
School of Visual Arts
Adjunct Professor, Graduate-Level Courses | 2003–2006
Courses: Intro to Web Programming, Multimedia Studio II – focused on coding, design, and systems thinking for graduate students.
Parsons School of Design
Adjunct Professor, Graduate-Level Courses | 2001–2005
Courses: Intro to Databases, Concepts in Programming – focused on advanced digital literacy and systems thinking.
School of Visual Arts
MFA, Multimedia & Interactivity
Rutgers College + Università di Firenze
BA
Brooklyn Institute for Social Research: Artificial Intelligence: A Critical Introduction, Naming and Necessity, The Philosophy of Color, Marxism and Culture: Introduction to Raymond Williams, Stuart Hall: Hegemony, Culture, and Politics
Gotham Writers: Creative Nonfiction 101, Essay & Opinion Writing I
Irish Arts Center: Storytelling
HarvardX (Online): Digital Humanities
IDEO: AI x Design Thinking